Rugby Club Toulonnais attaches particular importance to ensuring the confidentiality of the personal data it collects and uses.

This Data Protection Policy describes how your personal data is collected when you connect to and use the Rugby Club Toulonnais website www.rctstore.com. It also informs you about how your personal data is used and protected by Rugby Club Toulonnais, the rights you have and how to contact us.

If you have any questions regarding the use of your data or would like to send us your comments, you can contact our Data Protection Officer at the following address: dpo@rctoulon.com.

1. Data processing 

Data collected

Rugby Club Toulonnais only collects necessary and relevant information from you via our Sites, Apps and services used at Stade Mayol.

In some cases, you provide us with personal information directly, in particular when you create an account, make a purchase, subscribe to our newsletters, take part in a competition or contact us via the Apps.

The majority of data processed is :

- Data enabling you to be identified: login details; first and last name; date of birth.

- Contact data: postal address; e-mail address.

Other data may be collected for specific services and will be explicitly mentioned when collected:

- Products and tickets purchased;

- Type of subscription;

- Purchase history;

- Bank details and transaction information;

- Opinions and comments on our sites;

- IP address and device identifiers;

- Technical data relating to the browser or device (name, operating system of your device, preferred language);

- Authentication data (connection and usage logs, IP address, unique identifier).

Purposes of processing

The information collected by Rugby Club Toulonnais is necessary to :

- enable the User to connect to his/her personal space, use all the features of the Site, and benefit from the services subscribed to by Rugby Club Toulonnais;

- ensure the supply, execution, management and quality of the services subscribed to and/or ;

- send information relating to similar services or products.

Rugby Club Toulonnais does not intentionally collect or solicit personal data from persons under the age of eighteen (18). 

Recipient(s) of data

This data may only be communicated to third parties in order to meet the legal and regulatory obligations of Rugby Club Toulonnais.

Personal data collected by Rugby Club Toulonnais may be stored and processed in France or more widely in Europe.

Retention period

This information is confidential; it will be kept for a maximum period of five (5) years (subject to data required to meet a legal or regulatory obligation, which may be kept for the time necessary to fulfill the obligation in question). 

2. Data security

Rugby Club Toulonnais implements appropriate organizational and technical measures to protect your data. In general, Rugby Club Toulonnais makes every effort to protect personal data, taking into account the sensitivity of the information in question and the potential risks involved in processing and implementing such data. It takes all necessary steps to guarantee the confidentiality, integrity, availability and resilience of your data. It also ensures that data concerning you is stored in information systems offering an appropriate level of security, with access protected, restricted and recorded.

Personal data is processed in accordance with French and European legislation on the protection of privacy and personal data.

3. Access, rectification and deletion of personal data, and right of objection

In accordance with current legal and regulatory provisions on data protection, the User has the right to access, rectify, delete and limit the processing of his or her personal data free of charge, as well as the right to object to the processing of his or her personal data, and the right to the portability of his or her personal data. All these rights may be exercised by sending an e-mail to dpo@rctoulon.com.

The User also has the right to lodge a complaint with the competent supervisory authority (the CNIL) if he considers that the processing of his personal data does not comply with European rules.

If the User wishes to exercise any of these rights and/or obtain information concerning him/her, he/she should contact Rugby Club Toulonnais by sending an e-mail indicating his/her surname(s), first name(s) and contact details to the following address dpo@rctoulon.com.

In accordance with the legal provisions in force, Rugby Club Toulonnais will provide the information and/or measures taken in response to the User's request as soon as possible and in any event within one month of receipt of the request (this period may be extended by two months depending on the complexity of the request or the number of requests processed); the User will then be informed. If the request is refused, Rugby Club Toulonnais will inform the User of the reasons for its position and of the possibility of lodging a complaint with a supervisory authority (CNIL) and of taking legal action. 

The User acknowledges, however, that Rugby Club Toulonnais cannot guarantee the confidentiality or deletion of personal data published or communicated by the User himself/herself on a site that he/she has created and runs. Each User is solely responsible for any consequences arising from the voluntary publication of personal information, in particular their e-mail address or telephone number.

If you have consented to receive commercial solicitations by electronic means or to receive our newsletters, you may unsubscribe by sending an e-mail to dpo@rctoulon.com.

4. Cookies 

Some parts of the site place a “cookie” on your computer. A cookie does not enable us to identify you. Generally speaking, it records information relating to your computer's browsing on our site (pages consulted, duration of consultation, products placed in your basket, etc.) which we can read during your subsequent visits in order to better understand how you use our sites. This way, you won't have to fill in the forms again. This information is stored on your computer for one year.

You can configure your browser to prevent cookies from being saved.

5. Changes to our personal data protection policy

Rugby Club Toulonnais reserves the right to modify the Personal Data Protection Policy at any time to adapt it to changes in legislation.

In this context, the Personal Data Protection Policy will be republished on our Sites and Apps so that you can read it directly.